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How to Pay Your Rates

Home > About Council > Council Rates > How to Pay Your Rates

Your rates help us deliver a wide range of services to benefit you and the wider community.

When you receive your rates notice, you can pay:


Pay your rates online with Payble

Please note: You will need a mobile phone to use this payment option and set up your account.
If you don't have a mobile phone, the Council can set up an account on your behalf by completing the Direct Debit Request online form.

You can now pay your rates online using Payble.

This allows you to:

    • pay your rates in flexible installments (weekly, fortnightly or monthly) at no cost
    • see your balance and manage your payments without needing to contact council
    • receive helpful reminders before your payments are due
    • choose your payment start date
    • manage your rates from any mobile phone or web device.

Pay rates with Payble 

Watch video: Pay your rates using Payble

 

Other Payment Methods

You can also pay your rates:

Instalment due dates

The 2024-2025 rate instalment dates are:

Quarter:  Due date:
Quarter 1 6 September 2024
Quarter 2 6 December 2024
Quarter 3 7 March 2025
Quarter 4 6 June 2025

Late payments

The Council must receive your rate payment on or before the due dates shown above and on your rate notice, otherwise under the Local Government Act 1999, a 2 per cent fine must be charged for late payment.

Further fines must then be added each month until full payment is received and legal action may be taken without further notice.

The Council has an extensive procedure in place to recover outstanding debts, including issuing numerous notices and offering at each stage of the recovery process the opportunity to arrange to pay outstanding debts over time. It should be noted that legal action is only taken after these procedures have been exhausted.

In situations where genuine financial hardship is being experienced, the Council may postpone payment of rates, if payment of the rates would cause undue hardship and on the condition that the ratepayer pay interest on the amount affected by the postponement.

The postponement ceases to operate when the ratepayer ceases to own or occupy the land to which the rates apply, or if the financial situation of the ratepayer improves.

Contact

Citizen Services Team
T: 08 8366 4555
E: townhall@npsp.sa.gov.au